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Support Topic: Technical and Security FAQs

What is GPS used for? GPS technology is used in Ento’s Employee area and makes it easy for managers to accurately verify the location
What is facial recognition used for? Facial recognition technology is used in Ento’s Time Clock module to allow staff to clock in and out
What are Ento’s support hours? Ento can be contacted between 8:30am and 5:30pm (AET) weekdays by logging a support ticket at entohelp.humanforce.com. What is
General Security Is https used for all web connections? Yes – HTTPS is forced on for all connections to *.ento.com URL’s. Any time data
Where is Ento Hosted? Ento runs on Amazon’s AWS platform hosted in dual locations in Sydney (for Australian clients). What are the supported browser
Do releases and upgrades require system outages? For the most part, application version upgrades are performed with no application downtime. If changes do require

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Create rosters, edit shifts, use fill-in finder, and learn about publishing and costing

In its simplest form, Ento is software that you and your staff can access over the Internet, via a web browser or one of our specially built apps

There are several ways you can capture time and attendance information for comparison against what was rostered.

There are three ways you can access your Staff area - the Website, iPhone or Android.

Capture and review data for staff clocking in and out before it’s sent to payroll. Here’s what you need to know.

Wondering how to set up Auto-recharge? Want to check your credit or renewal date? Making a one off payment? What is an Active staff member?

Create or update multiple records, or sync data from existing HR, payroll & POS systems using CSV templates for file imports

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Hook directly into Xero and send through your Ento timesheets for an easy payroll process

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Export your timesheet data in one easy file for direct import into MYOB AccountRight

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