Technical and Security FAQs Archives

GPS FAQ

What is GPS used for?GPS technology is used in Ento’s Employee area and makes it easy for managers to accurately verify the location of

Facial Recognition FAQ

What is facial recognition used for? Facial recognition technology is used in Ento’s Time Clock module to allow staff to clock in and out

Support FAQ

What are Ento’s support hours?Ento can be contacted between 8am and 6pm AEST weekdays via the following options: Chat widget on the bottom left

Security FAQ

General Security Is https used for all web connections?Yes – HTTPS is forced on for all connections to *.ento.com URL’s. Any time data leaves

Application & hosting FAQ

Where is Ento Hosted?Ento runs on Amazon’s AWS platform hosted in dual locations in Sydney (for Australian clients) What are the supported browser types

System upgrades & releases FAQ

Do releases and upgrades require system outages?For the most part, application version upgrades are performed with no application downtime. If changes do require downtime,

Capture precise time and attendance

Interpret complex pay rules with ease

Engage your entire workforce

Perfect rosters, grow businesses

Beautiful paperless onboarding

Private providers, Universities & more

Quality education outcomes for kids

Manage your retail workforce

Catering, bars, resto's and more

Primary, allied, aged care and more

Flexibility to suit your needs

Manage large, decentralized teams

Recreation, libraries, grounds staff & more

Better funding, engagement & efficiency

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Browse articles, help and advice to get the most out of Ento.

Support Topic: Technical and Security FAQs

Clocking in, requesting leave and more

New manager? Start here!

A closer look at how it all works

Quick answers to common questions

Get the most out of Ento

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Create rosters, edit shifts, use fill-in finder, and learn about publishing and costing

In its simplest form, Ento is software that you and your staff can access over the Internet, via a web browser or one of our specially built apps

There are several ways you can capture time and attendance information for comparison against what was rostered.

There are three ways you can access your Staff area - the Website, iPhone or Android.

Capture and review data for staff clocking in and out before it’s sent to payroll. Here’s what you need to know.

Wondering how to set up Auto-recharge? Want to check your credit or renewal date? Making a one off payment? What is an Active staff member?

Create or update multiple records, or sync data from existing HR, payroll & POS systems using CSV templates for file imports

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Hook directly into Xero and send through your Ento timesheets for an easy payroll process

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Export your timesheet data in one easy file for direct import into MYOB AccountRight

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