Support Archives

Notifications to a location/area email for changes to published shifts

Send notifications to an email address for a location, when someone changes a published shift at that location This feature allows you to: Enter

intelliHR Addon

Hook directly into intelliHR and send through current staff that have an active primary job from intelliHR to Ento. The integration gives you the

Custom data on staff managed timesheets

Add or edit shift-related custom data when submitting timesheets Employees can add or edit custom data fields when submitting their staff managed timesheets –

Reporting to filter

Filter by ‘Reporting to’ when approving timesheets, leave and unavailability or searching for an employee. This is usually an employee’s direct supervisor/manager and they

Automated imports and exports via SFTP

Using the Ento SFTP (Secure File Transfer Protocol) module, files can securely be exported from Ento or imported into Ento automatically. This is a

Setting up VaxTrack

Manage and centralise vaccination status of staff VaxTrack is a completely customisable HR workflow that automates how you collect vaccination information across your workforce

Multi Brand

Improve the cohesive brand experience for your employees Within the same Ento company, multiple brand profiles can be set up and assigned to managers

Awards Settings

‘Awards’ or ‘Award configurations’ are sets of rules followed to cost staff shifts. They can also be used to alert or warn about potential compliance

Managing your shifts in the Ento staff area

Taking a look at how to manage your roster and shifts in the Ento staff area The training video below will take you through

Trouble logging in?

How and where do I log in? Forgotten or having difficulty resetting a password? Start here! First of all, please ensure you’re using the

Troubleshooting payroll & reporting payroll issues

Troubleshooting payroll & reporting payroll issues To check public holiday outputs, see if the correct overtime rates are being applied on a Saturday, or

FastTrack360 add-on

Sync employee data & automatically create jobs in FastTrack360 from rostered Ento shifts to dramatically save time. Integration overview Our deep integration with FastTrack360

Capture precise time and attendance

Interpret complex pay rules with ease

Engage your entire workforce

Perfect rosters, grow businesses

Beautiful paperless onboarding

Private providers, Universities & more

Quality education outcomes for kids

Manage your retail workforce

Catering, bars, resto's and more

Primary, allied, aged care and more

Flexibility to suit your needs

Manage large, decentralized teams

Recreation, libraries, grounds staff & more

Better funding, engagement & efficiency

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Browse articles, help and advice to get the most out of Ento.

Support Topic: Support

Clocking in, requesting leave and more

New manager? Start here!

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Quick answers to common questions

Get the most out of Ento

Popular topics

Create rosters, edit shifts, use fill-in finder, and learn about publishing and costing

In its simplest form, Ento is software that you and your staff can access over the Internet, via a web browser or one of our specially built apps

There are several ways you can capture time and attendance information for comparison against what was rostered.

There are three ways you can access your Staff area - the Website, iPhone or Android.

Capture and review data for staff clocking in and out before it’s sent to payroll. Here’s what you need to know.

Wondering how to set up Auto-recharge? Want to check your credit or renewal date? Making a one off payment? What is an Active staff member?

Create or update multiple records, or sync data from existing HR, payroll & POS systems using CSV templates for file imports

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Hook directly into Xero and send through your Ento timesheets for an easy payroll process

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Export your timesheet data in one easy file for direct import into MYOB AccountRight

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