Support Archives

Multi Brand

pip@businessassist.net
August 19, 2021

Improve the cohesive brand experience for your employees Within the same Ento company, multiple brand profiles can be set up and assigned to managers

Awards Settings

Ento
June 29, 2021

‘Awards’ or ‘Award configurations’ are sets of rules followed to cost staff shifts. They can also be used to alert or warn about potential compliance

Syncing your Ento calendar to your iPhone

Ento
May 23, 2021

Step by step instructions on how to add your Ento Calendar to your iPhone Calendar app Log into the Ento Employee iPhone app. Go

Managing your shifts in the Ento staff area

Ento
May 23, 2021

Taking a look at how to manage your roster and shifts in the Ento staff area The training video below will take you through

Trouble logging in?

Ento
May 23, 2021

How and where do I log in? Forgotten or having difficulty resetting a password? Start here! First of all, please ensure you’re using the

Troubleshooting payroll & reporting payroll issues

Ento
April 9, 2021

Troubleshooting payroll & reporting payroll issues To check public holiday outputs, see if the correct overtime rates are being applied on a Saturday, or

FastTrack360 add-on

Ento
September 24, 2020

Sync employee data & automatically create jobs in FastTrack360 from rostered Ento shifts to dramatically save time. Integration overview Our deep integration with FastTrack360

Sage MicrOpay Leave Balance Add-on

Ento
June 10, 2020

Syncs your leave balances daily from MicrOpay for use within Ento Integration format: API The Sage MicrOpay leave balance add-on allows leave balances from Sage

On Call and Call Out shifts

Ento
June 2, 2020

On call and call out shifts allow you to schedule employees to be available, without needing to clock in unless they are called to

Capture precise time and attendance

Interpret complex pay rules with ease

Engage your entire workforce

Perfect rosters, grow businesses

Beautiful paperless onboarding

Private providers, Universities & more

Quality education outcomes for kids

Manage your retail workforce

Catering, bars, resto's and more

Primary, allied, aged care and more

Flexibility to suit your needs

Manage large, decentralized teams

Recreation, libraries, grounds staff & more

Better funding, engagement & efficiency

We're here to help.

Browse articles, help and advice to get the most out of Ento.

Support Topic: Support

Clocking in, requesting leave and more

New manager? Start here!

A closer look at how it all works

Quick answers to common questions

Get the most out of Ento

Popular topics

Create rosters, edit shifts, use fill-in finder, and learn about publishing and costing

In its simplest form, Ento is software that you and your staff can access over the Internet, via a web browser or one of our specially built apps

There are several ways you can capture time and attendance information for comparison against what was rostered.

There are three ways you can access your Staff area - the Website, iPhone or Android.

Capture and review data for staff clocking in and out before it’s sent to payroll. Here’s what you need to know.

Wondering how to set up Auto-recharge? Want to check your credit or renewal date? Making a one off payment? What is an Active staff member?

Create or update multiple records, or sync data from existing HR, payroll & POS systems using CSV templates for file imports

Find the answer to Frequently Asked Questions relating to this topic.

Hook directly into Xero and send through your Ento timesheets for an easy payroll process

Find the answer to Frequently Asked Questions relating to this topic.

Export your timesheet data in one easy file for direct import into MYOB AccountRight

Find the answer to Frequently Asked Questions relating to this topic.

Live chat support

Email support

Call support

Features

Industries

About

Staff Area

Manager Area

Book a demo of Ento