The Interview Process at Ento
Here's what to expect when applying for a role at ento
At Ento, we’re looking for people who are not just an absolute gun at what they do, but they’re also aligned with our company’s values and additive to our culture.
So, during the interview process, we’re not looking to ‘surprise’ or ‘catch’ people out. Instead, we’ll be transparent about what the interview process entails, what’s expected of you, and what’s expected of us. We can then ultimately find out if you’re a good fit for us, and vice versa.
For some senior or technical roles, the below stages may change a little. For example, we may add in another step of meet and greet with the team you’ll be working with, or a product demo. However, for most roles, the process will follow the below steps.
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Other Stuff To Note:
Feedback we gather and information we collect will never be shared with anyone who isn’t involved with the interview process.
We’ll always let you know if your application is not going to progress to the next stage. If you haven’t heard anything from us, please don’t assume the worst. If it’s been longer than you’d expect, feel free to flick an email to the Talent Acquisition team member you’ve been dealing with to enquire about your application’s progress.

Application review
The application review stage is often our first impression of you. Make a great first impression with these tips:
- Use your cover letter to tell us why you'd be good for the role. At this stage of the process, we don't want to know why you're good at what you currently do, or worse yet, why the role would be good for you. Tell us what makes you right for Ento.
- For any role (excluding sales), your resume should reflect what's on your LinkedIn profile.
- If you're applying for a sales role (or a role with commercial targets), include the targets you had in other positions and how far over or under you were in reaching these. We're looking for successful, metric-driven people and this level of detail will be a key indicator of this.
Expect to hear back from us within a couple of days.

The phone Interview
This is where we’ll speak to you directly for the first time. The phone interview will likely involve a split between asking you questions and us responding to yours.
Here are some tips to help it go smoothly.
- We're call you to make sure you're seriously interested in Ento and understand the opportunity.
- We'll ask you to discuss your motivators. Come prepared to talk about things that drive you.
- We'll also ask you about your salary expectations. If your expected salary is out of our range, we won't be able to progress you through to the next stage. So, please be realistic.
The call will last 30 – 45 minutes and you can expect to hear back from us within a week.

First Round Interview
The format of the first interview round will be a balanced conversation, rather than an interrogation. Note, that we’re likely trying to impress you, as much as you might be trying to impress us.
If we’re not meeting face-to-face, then we’ll use our video conferencing software, Zoom. We recommend you make sure you’re familiar with this prior to the interview.
The general format of the interview will include:
- We’ll give you an overview of the team, the role and answer any questions you may have.
- You’ll tell us a bit about your motivators and what you’re looking for.
- We’ll also ask you some behavioural questions to understand your skills and experience.
- Then you ask us any final questions about the role and company.
Things we might ask you about:
- Memorable projects or pieces of work you've been involved in delivering.
- Challenges you've faced in previous roles.
- Roadblocks you've encountered and how you've handled them.
- How you'd like to work and the relationship you like to have with your manager and team.
Things we won’t ask you about:
- Where do you see yourself in five years?
- Which three words would you use to describe yourself?
- What are your biggest strengths and weaknesses?
Our interviewers are trained in the STAR method. Read this article for tips on how to structure your answer.
The interview will go for 40 minutes to an hour. You should expect to hear back from us within the week.

The Practical Assessment
At the practical assessment stage, we’ll send you a task that’ll be similar to what you’d be doing in your role at Ento. Typically, you’ll be one of two final candidates. So, we expect you to be willing to invest a couple of hours towards the assessment.
- Instructions will be vague. We've done this on purpose as we want to know how well you can fill in the gaps and adapt on the spot. Feel free to email over any questions to the Talent Acquisition Specialist you've been working with.
- Make sure your personality shines through and feel free to use any tools you feel are necessary.
- Submit your completed assessment as a PDF at least 24 hours ahead of your second interview with your Talent Acquisition Specialist.
- The 24 hour period will give us enough time to review your assessment and formulate the questions we're going to ask you. We may ask you to review and redo your work if we feel you've misinterpreted the task. If we feel you have completely missed the mark, we may decide to forgo the final interview. If this is the case, we'll give you plenty of notice.

Final Interview
In the final interview, we’ll go through your completed practical assessment.
- Prepare to present to two to four Ento team members during your final interview. If it's in-person, a TV and / or whiteboard will be available to present with. Just let us know which cables you need.
- We don't schedule interviews during Monday morning or Friday afternoon, as we know we're not at our best. If there are specific times of day you're not at your best, feel free to suggest them and we'll try to accomodate.
- At least one of us will put some pressure on you. Startups can be stressful at times. So, we need to know how you'll act under pressure (but don't forget that we're also on your side).
- The interview will last approximately an hour and you can expect to hear back from us within a few days.

Reference checks
So, you’ve made it through everything we’ve thrown at you! If you’ve made it this far, the last step before an offer are reference checks.
- Instead of asking you to provide references, we'll suggest a coupe of people we want to talk to. Generally, this will be an existing manager, a previous manager, and someone from your team.
- We understand looking for another job may be a sensitive topic. We're happy to wait until you speak to your current manager. That being said, we'll pretty much always need to talk to them before offering you a job.
- References who only have positive things to say are always a bit suspicious. We know no one is perfect. We would much rather you told your references to be realistic rather than sugar coat it all.
- On the flip side of our reference checks, we invite you to connect with any of our present (or past) employees on LinkedIn and ask them to provide a reference on Ento.

Offer
The final step – within 24 hours of your references coming through positively, you’ll receive a call from our Talent Acquisition Specialist to confirm salary and start date.
- During the phone interview, we asked what your salary expectations were. Our offer will be in line with what was discussed and there shouldn't be any surprises. Let us know as soon as possible if your salary expectations have since changed.
- We'll try to factor in a week of relaxation time between your last day at your current role and your first day at Ento. Sometimes this isn't possible, but we'll do our best to make it happen.