Frequently asked questions
Sales & Billing FAQs
How much does it cost?
We work out each month’s subscription based on the total unique staff that are active the previous month. More information on ‘active users’ below.
View all Sales & Billing FAQsFunctionality FAQs
What do my staff see when they login?
Staff see a completely different area when they login, accessible via a smart phone app or web browser. The best way to view this is by adding yourself as a staff member, then following the Staff guide. Staff NEVER see the pay rates of others. What they can see is largely down to their Staff Permission setup.
View all Functionality FAQsGeneral FAQs
I can’t remember my password…
Your password can be reset via the ‘Request new password’ link on the login page.
Ensure you’re logging into the correct login page:
- Managers login at https://au.ento.com/
- Staff login at https://myau.ento.com/