Whether rostering for five or 500 staff, understanding and implementing good rostering and communication processes will invariably make life easier. Make yourself a good strong coffee and take 15 minutes to read through this guide.

The guide is split into 3 sections:

  1. Getting the right policies and procedures in place – this only needs to be done once!
  2. Setting up – setting up and maintaining the information you need to use while rostering.
  3. Roster building – a section to remember as your build each roster.

The advantages of a better roster process include:

  • Saving you time.
  • Saving your staff time.
  • Reducing the chance of miscommunication.
  • Maximising flexibility while using the minimum amount of effort.
  • A reduction in labour costs.

A note from the author: Aulay Macaulay – Ento Founder

Through my involvement with the development and support of Ento, I have seen many rosters (hundreds in fact). They have included all shapes, sizes, colours and layouts.

The only real consistency I have found has been the frustration felt by the managers who write the rosters. Through this guide I hope to show an easier, faster and more consistent way to roster staff, tailored to the Australian hospitality industry. This will take away the dread, ‘when that time of the week’ comes around again.

 Getting the right policies and procedures in place 

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