Using the Time Clock and wondering how staff select a PIN, when shift tiles will appear, or how staff use their phones to clock in? Here’s the low down.
The Time Clock
The Time Clock page or application will show all shifts rostered for the current day. The rostered staff's tile will appear at the top of the page at the start of the day 6 hours before the shift is scheduled to start, and will stay available to be clocked into until 6 hours after the rostered shift end time.
The tiles to be clocked in are in the top row, and include:
- Staff name
- Their role
- A profile picture (if their staff profile has one)
- The rostered start and end time
- The green topped tiles show how long until the shift starts, or
- The red topped tiles show how long since the rostered shift start (if not yet clocked in)
To Clock In
To clock in all staff need to do is click on their tile.
Depending on the capture method chosen, the Time Clock will either ask for a PIN, or launch the camera to take a picture.
- If using PIN – the staff has not clocked in before, entering any 4 digit PIN will then set that as their PIN to use to clock in and out for all future shifts. PINs can be change in the Ento Staff area or Employee app if required.
- If using facial recognition – clicking a tile will launch the camera to take a picture. Once the staff can see their entire face they click ‘capture’ to take their picture. They will be clocked into their shift.
Clocked in tiles turn green and move to the centre row, ready to be used later to clock out.
To Clock Out
Staff locate their tile in the middle section of the Time Clock page. Clicking their tile will ask again for their 4 digit pin or load the camera to have their photo taken. Depending on the company settings they may also be prompted:
- To confirm the length of their break
- To enter a shift note for their manager, which will display in the review timesheet section.
Staff click the clock out button to complete the process.
Ento Employee app
Staff may also be set to use GPS clock in and clock out. Rather than using a static computer or tablet to clock in, all they need do is open the app, and if they have a shift scheduled for that day, they will see the green CLOCK IN button.
Once they have clocked in the button will change to a red CLOCK OUT button, ready for clocking out at the end of the shift. No PIN is required, no picture is taken, but location services need to enabled to record a GPS location.
To check the company settings are configured correctly, read the GPS settings in Ento article.
When reviewing timesheets, if a staff's GPS icon is showing red and no location displaying when clicked, have staff follow these steps:
- Check Location Services are enabled for their phone (for iPhones this is in Settings > Privacy and Location Services should be On)
- Next confirm that Location Services are enabled for the Ento Employee app.
- If not, have them reinstall the Ento Employee app, and the next time the staff uses the app to CLOCK IN, make sure staff know they will need to allow Ento to access their location while they are using the app.