Technical and Security FAQs

What are Ento’s support hours? Ento can be contacted between 8am and 6pm AEST weekdays via the following options: .

Where is Ento Hosted? Ento runs on Amazon's AWS platform hosted in dual locations in Sydney (for Australian clients).

General Security Is https used for all web connections? .

Do releases and upgrades require system outages? For the most part, application version upgrades are performed with no application downtime.