How do I review and edit my company settings? What do all these terms mean?

The  Settings → Company settings page should be the first page of your account you spend time in. It’s important to carefully consider each setting and re-check them every couple of months incase you wish to change configurations or explore new functionality.

For an overview of the most important settings, go to the Docs → System guides → Company settings support page.

Below you will find a breakdown of all the fields on the Settings → Company settings page of your account.

Field names

Company name – example Ento

What your company is referred to within your account. Your staff will see this in emails the system sends on your behalf. This doesn’t need to be set to your trading name as that is held in a different setting within the billing area.

Logo

Used in the header of your logged in area.The file you upload should be in .png, .jpg, .jpeg or .tiff format. The file will be resized to 240×80 pixels on upload and should be no larger than 2meg.

Header background

The colour you would like the header of your logged in area.

Header font

The colour you would like the header text of your logged in area.

Time format – example 16:00

How you would like times to look throughout your account and within communication to your staff. Available options are: 16:00, 4:00PM AND 4:00pm

Date format – dd/mm/yyyy

How dates should be formatted throughout your account and within communication to your staff. Available options are: dd/mm/yyyy, mm/dd/yyyy AND yyyy-mm-dd.

Terminology

The terminology section features frequently used words in your account, which you can change to match the terminology you are already using. For example, you might refer to what we call ‘staff’ as ’employees’. If this is the case, type your change into the input box.Once this has been saved, all words in your account which used to say ‘staff’, will now say ’employee’. The same applies for changes to what we refer to as ‘areas’ and ‘roles’.

Pay schedules

The Pay Schedule section is where you define the length and start date of your staff pay cycles. Most companies only have a single pay schedule. It is not possible to delete pay schedules that have non-deleted staff assigned.

Pay schedule ID – example PS10001

A unique identifier for the pay schedule profile. An ID can be comprised of text and/or numbers up to 20 characters in length. ID’s of previously deleted pay schedules can’t be reused.

Pay schedule name – example Weekly

A name used to identify the pay schedule in drop-down lists, throughout your account. Something readable like “Weekly” or “Managers fortnightly” is a good choice.

Pay schedule length – example Weekly

How long each pay cycle runs for. Available options are: ‘Weekly’, ‘Fortnightly’ and ‘Calendar monthly’.

Pay schedule next start – example 12/07/2014

The next start field is used to forward calculate when each pay cycle will start.
Pay schedule status – example Active
If the pay schedule is active or has been deleted. Active pay schedules with staff attached can’t be deleted until all staff are taken off it. This will be indicated by a small lock symbol.

Shift input – example 9:00am-5:00pm

How you would like to input and communicate your shift times. The most common selection is ‘Standard’. This allows you to enter your shifts as times, for example: 9:00pm-5:00pm (or however you chose to format your time in the ‘Time format’ setting above).
The second option is ‘Anything goes’. The ‘Anything goes’ setting allows you to call your shift anything you like, for example: ‘MORNING’, ‘AFTERNOON’, ‘NIGHT’. While this is more flexible, you will have to define the shifts start and end time separately which can be time consuming.
The third and final option is ‘Locked’. Locked time shift labels stop co-managers from naming a shift anything other than what has been defined on the ‘System Logs -> Shift Labels’ page of your account. This can be useful in large organisations.

Break start times – example No – Just the length

This setting controls if you would like the break start time to show when you add and edit shifts. Most companies leave this set to ‘No – Just the length’ and work it out with their staff on the day of the shift.

Roster from outside area¹ – example Yes

If you want managers to be able to allocate shifts with staff outside their area.

Only staff with a matching¹ – example Role type

Suggested staff will be based on a matching value being found in this one of the staff’s role’s custom data field.

Within¹ – example Division

All staff at this level or org structure will be considered.

Lock print configuration¹ – example No

If the configuration options when printing rosters should be locked from edit by managers. Ensure you have the format exactly how you want your managers to print in both role and staff view before locking it.

Use time and attendance – example Yes

Whether or not you want to use Roster Plus to capture the actual worked hours of shifts you roster.

Auto-round – example 15 mins

This setting controls if you want clock ins rounded up to the nearest x minute bracket and clock outs rounded down to the nearest x minute bracket. For example, if you have this set at 10 minutes and an staff clocks in for a 9am shift at 8:55am, it will automatically round to 9am. This can save significant time when reviewing timesheets.

Confirm breaks – example No

If you leave this setting turned on, staff will be asked to confirm their break length each time they clock out a shift, instead of the system simply taking what was rostered.

Weather – example Yes – In Celsius

If you turn weather forecasts ‘On’ (in either Celsius or Fahrenheit), we’ll automatically populate your rosters with your local temperature and ‘chance of rain’ information for up to 10 days out. Forecasts are show hourly and updated every few hours. Perfect for businesses affected by ‘rainy days’.

Capture methods

How you would like to capture the actual worked hours of your staff.

Staff managed – example No

If this is turned on, your staff will have access to their timesheet records via their logged in area, and their records will remain editable by them until you have approved them.

GSP tagged – example No

Perfect for security, catering or other types of company without a ‘headquarters’ for your staff to clock in at. Using the staff Area app (iPhone and Android), staff can clock in and out using their phone. The staff GPS location will be attached to each clock so you can double check they were on-site as you review timesheets.

SMS¹ – example No

If you want your staff to be able to clock in and out with an SMS. To clock in, your staff should text ‘clock in’ around their shift’s start time to the number they receive messages from Roster Plus from. To clock out, they should text ‘clock out’ followed by a space and any notes they want added to their timesheet.

Grouping¹ – example Division, Region, State

Up to three levels of ‘groupings’ can be turned on for the areas within your account. Groupings are useful in reporting and attaching manager access too, and should be setup to match your companies org. structure. Suggested groupings include divisions, regions, states and channels. Once turned on, group names can be defined on the ‘Account -> Groups’ page of your account.

Fixed roster cycle¹ – example Yes

If all the rosters within your company run on the same cycle, select ‘Yes’. This will add a new report to your reporting menu called ‘Compliance > Rostering’ based on the following settings. It will also allow you to create rosters in bulk via the a button on the ‘Rostering > Rosters’ page.

Roster length¹ – example Fortnightly

How long your rosters run for. Most companies align this to their pay schedule but it can be a different length.

Roster start date¹ – example 12/07/2014

Any start date of a roster. This is used by the system to know when each roster cycle starts and ends.

Submit rosters for publish¹ – example 15

How many days in advance of the roster’s start date the roster needs to be submitted for publish or published by a co-manager for it to be considered ‘compliant’. Leave blank if managers publish their rosters directly.

Rosters published¹ – example 12

How many days in advance of the roster’s start date the roster needs to be published for it to be considered ‘compliant’.

Pre-authorised after hours¹ – example 24

How many hours managers should be given after a shift ends have to pre-authorised or fully authorise a shift before the system alerts a higher manager.

Authorised after hours¹ – example 36

How many hours managers should be given after a shift ends to have fully authorised a shift before the system alerts a higher manager.

Email from name¹ – example Roster Plus

The name that emails sent from the system will appear from.

Email from address¹ – example no-reply@ento.com

The address emails from the system will appear from. The default setting, no-reply@ento.com.au, won’t be delivered to anyone.

Manager email signature¹ – example:

As a Staff member, to access your account go to https://myau.ento.com/ or download the Ento Employee app. For enquiries about the system, please speak to your manager. Note: Replies to this email won’t be delivered to anyone.

The message is appended to the bottom of every email the system sends to staff. It is a good idea to include instructions on how your staff can get help on the system and their login URL.

Usernames¹ – example Mobile / email

What your users (staff and managers) should use as a username to login to the system.

Password complexity¹ – example Min. 6 characters

The minimum complexity of passwords set by your users.

Expire passwords¹ – example 90 days

How often the system should prompt your users to reset their password.

 ¹Enterprise Only

Field NameExampleDescription
Company nameRoster PlusWhat your company is referred to within your account. Your staff will see this in emails the system sends on your behalf. This doesn't need to be set to your trading name as that is held in a different setting within the billing area...
LogoUsed in the header of your logged in area.The file you upload should be in .png, .jpg, .jpeg or .tiff format. The file will be resized to 240x80 pixels on upload and should be no larger than 2meg.
Header backgroundThe colour you would like the header of your logged in area.
Header fontThe colour you would like the header text of your logged in area.
Time format16:00How you would like times to look throughout your account and within communication to your staff. Available options are: 16:00, 4:00PM AND 4:00pm
Date formatdd/mm/yyyyHow dates should be formatted throughout your account and within communication to your staff. Available options are: dd/mm/yyyy, mm/dd/yyyy AND yyyy-mm-dd.
TerminologyThe terminology section features frequently used words in your account, which you can change to match the terminology you are already using. For example, you might refer to what we call 'staff' as 'employees'. If this is the case, type your change into the input box.Once this has been saved, all words in your account which used to say 'staff', will now say 'employee'. The same applies for changes to what we refer to as 'areas' and 'roles'.
Pay schedulesThe Pay Schedule section is where you define the length and start date of your staff pay cycles. Most companies only have a single pay schedule. It is not possible to delete pay schedules that have non-deleted staff assigned.
Pay schedule IDPS10001A unique identifier for the pay schedule profile. An ID can be comprised of text and/or numbers up to 20 characters in length. ID's of previously deleted pay schedules can't be reused.
Pay schedule nameWeeklyA name used to identify the pay schedule in drop-down lists, throughout your account. Something readable like "Weekly" or "Managers fortnightly" is a good choice.
Pay schedule lengthWeeklyHow long each pay cycle runs for. Available options are: 'Weekly', 'Fortnightly' and 'Calendar monthly'.
Pay schedule next start12/07/2014The next start field is used to forward calculate when each pay cycle will start.
Pay schedule statusActiveIf the pay schedule is active or has been deleted. Active pay schedules with staff attached can't be deleted until all staff are taken off it. This will be indicated by a small lock symbol.
Shift input9:00am-5:00pmHow you would like to input and communicate your shift times. The most common selection is 'Standard'. This allows you to enter your shifts as times, for example: 9:00pm-5:00pm (or however you chose to format your time in the 'Time format' setting above). The second option is 'Anything goes'. The 'Anything goes' setting allows you to call your shift anything you like, for example: 'MORNING', 'AFTERNOON', 'NIGHT'. While this is more flexible, you will have to define the shifts start and end time separately which can be time consuming. The third and final option is 'Locked'. Locked time shift labels stop co-managers from naming a shift anything other than what has been defined on the 'System Logs -> Shift Labels' page of your account. This can be useful in large organisations.
Break start timesNo - Just the lengthThis setting controls if you would like the break start time to show when you add and edit shifts. Most companies leave this set to 'No - Just the length' and work it out with their staff on the day of the shift.
Roster from outside area¹YesIf you want managers to be able to allocate shifts with staff outside their area.
Only staff with a matching¹Role typeSuggested staff will be based on a matching value being found in this one of the staff's role's custom data field.
Within¹DivisionAll staff at this level or org structure will be considered.
Lock print configuration¹NoIf the configuration options when printing rosters should be locked from edit by managers. Ensure you have the format exactly how you want your managers to print in both role and staff view before locking it.
Use time and attendanceYesWhether or not you want to use Roster Plus to capture the actual worked hours of shifts you roster.
Auto-round15 minsThis setting controls if you want clock ins rounded up to the nearest x minute bracket and clock outs rounded down to the nearest x minute bracket. For example, if you have this set at 10 minutes and an staff clocks in for a 9am shift at 8:55am, it will automatically round to 9am. This can save significant time when reviewing timesheets.
Confirm breaksNoIf you leave this setting turned on, staff will be asked to confirm their break length each time they clock out a shift, instead of the system simply taking what was rostered.
WeatherYes - In CelsiusIf you turn weather forecasts ‘On’ (in either Celsius or Fahrenheit), we'll automatically populate your %rosters% with your local temperature and 'chance of rain' information for up to 10 days out. Forecasts are show hourly and updated every few hours. Perfect for businesses affected by 'rainy days'.
Caputre methodsHow you would like to capture the actual worked hours of your staff.
Attendance ScreenFacial recognitionIf you want to run a web-based time clock that runs from any PC (or wall mounted tablet) at your workplace and how Roster Plus should validate the staff. The 'Photo' option works like 'Facial recognition' but relies on you as a manager to check each clock in and out photo. The 'PIN / Password' option asks the staff to set and use a 4-digit PIN instead of having their photo taken.
Staff managedNoIf this is turned on, your staff will have access to their timesheet records via their logged in area, and their records will remain editable by them until you have approved them.
GPS taggedNoPerfect for security, catering or other types of company without a ‘headquarters’ for your staff to clock in at. Using the staff Area app (iPhone and Android), staff can clock in and out using their phone. The staff GPS location will be attached to each clock so you can double check they were on-site as you review timesheets.
SMS¹NoIf you want your staff to be able to clock in and out with an SMS. To clock in, your staff should text 'clock in' around their shift's start time to the number they receive messages from Roster Plus from. To clock out, they should text 'clock out' followed by a space and any notes they want added to their timesheet.
Grouping¹Division/s, Region/s, State/sUp to three levels of 'groupings' can be turned on for the areas within your account. Groupings are useful in reporting and attaching manager access too, and should be setup to match your companies org. structure. Suggested groupings include divisions, regions, states and channels. Once turned on, group names can be defined on the 'Account -> Groups' page of your account.
Fixed roster cycle¹YesIf all the rosters within your company run on the same cycle, select 'Yes'. This will add a new report to your reporting menu called 'Compliance -> Rostering' based on the following settings. It will also allow you to create rosters in bulk via the a button on the 'Rostering -> Rosters' page.
Roster length¹FortnightlyHow long your rosters run for. Most companies align this to their pay schedule but it can be a different length.
Roster start date¹12/07/2014Any start date of a roster. This is used by the system to know when each roster cycle starts and ends.
Submit rosters for publish¹15How many days in advance of the roster's start date the roster needs to be submitted for publish or published by a co-manager for it to be considered 'compliant'. Leave blank if managers publish their rosters directly.
Rosters published¹12How many days in advance of the roster's start date the roster needs to be published for it to be considered 'compliant'.
Pre-authorised after hours¹24How many hours managers should be given after a shift ends have to pre-authorised or fully authorise a shift before the system alerts a higher manager.
Authorised after hours¹36How many hours managers should be given after a shift ends to have fully authorised a shift before the system alerts a higher manager.
Email from name¹Roster PlusThe name that emails sent from the system will appear from.
Email from address¹no-reply@rosterplus.com.auThe address emails from the system will appear from. The default setting, no-reply@rosterplus.com.au, won't be delivered to anyone.
Manager email signature¹Roster Plus To access your account, go to http://new.rosterplus.com.au/ For help, go to http://rosterplus.com.au/support/ Note: Replies to this email won't be delivered to anyone.The message appended to the bottom of every email the system sends to managers. It is a good idea to include instructions on how your managers can get help on the system and their login URL.
Staff email signature¹Roster Plus To access your account, go to http://new.rp1.me/ or download the Staff Area app. For enquiries about the system, please speak to your manager. Note: Replies to this email won't be delivered to anyone.The message appended to the bottom of every email the system sends to staff. It is a good idea to include instructions on how your staff can get help on the system and their login URL.
Usernames¹Mobile / emailWhat your users (staff and managers) should use as a username to login to the system.
Password complixity¹Min. 6 charactersThe minimum complexity of passwords set by your users.
Expire passwords¹90How often the system should prompt your users to reset their password.
Assign role when rostered¹If staff should be assigned the new role when rostered from outside locations.

* Mandatory   1 Enterprise Only

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