The shifts page, found at System logs → Shift history, lists every shift you have ever added within your account.

Use the search form to find it’s shift then click the View button. Because some mangers don’t have permission to access the System logs menu, you can jump straight to a shifts history from the Time & attendance → Review timesheets page or Rostering → Work on roster page.

Looking at a shifts history and version details can help you audit changes over time and inspect how individual loading segments make up the shift’s interpretation.

Shift history

The shift history page lists every version of the shift as it moves from being rostered to payroll. A new version of the shift is created every time:

  • You edit it’s start time, end time or other details.
  • It’s status is changed. For example, when publishing a roster the shift will go from rostered to published.
  • Another shift within the staff's pay cycle is edited which then affects the costing of the one you are looking at.

Each of the fields on the shift history page has been explained below:

Field NameExampleDescription
ID1234123The ID of the shift version. If you are having problems with a shift and need to contact support, quote this number.
Shift9:00am-5:00pmThe actual start and end time of the shift. Hover over this field for more details.
StatusPublishedThe state of the shift. Scroll down the support page for full details on the different types of shift status'.
AlertClashing with another shift.The total amount of alerts connected to the shift instance. Hover over for details on them.
WarningsOver 5 consecutive hours requires 30min breakThe total amount of warnings connected to the shift instance. Hover over for details on them.
Modified byMichael CartwrightThe manager that caused the creation of the shift version. If the version was created as a result of another shift being edited, the edited shifts version ID will be listed and can be clicked on.
Modified time2013-10-06 14:12:04The date and time the version was created.
Cost$104.40The total cost of the shift.
Net change$40.00How much the shift changed in cost as a result of the version you are looking at's creation.
Gross change$40.00How much the shift and all other shifts within the staff's pay cycle changed as a result of the version you are looking at's creation.

* Mandatory   1 Enterprise Only

Shift status’

As mentioned above, there are many different shift status’ as it goes from being rostered to processed for payroll. Each has been detailed below (from earliest to latest):

Rostered‘Rostered’ is the first state a shift can take. Every time a shift is added or edited on an unpublished roster a new ‘rostered’ state is created.
PublishedShifts move from ‘rostered’ to ‘published’ when a roster is published.
Clocked in*A shift version of this type is created when a staff clocks in. The rostered shifts end time is used to fill in the end time while its unknown.
Clocked out*Created when a clocked in shift is clocked out.
Rounded*Shortly after a shift is clocked out, the system creates a ’rounded’ version of the shift based on your companies rounding setting. This is the version of the shift that will show on the time & attendance page for your review.
Pre-authorisedDepending on the permissions of the managers within your account, there may be ‘pre-authorised’ versions of the shift.
AuthorisedAuthorised shifts are the final status a shift takes before it processed. An ‘authorised’ shift signifies a manager has approved it for payroll.
ProcessedThe ‘processed’ version of a shift is created when a pay cycle has been processed via the Time & attendance → Pay cycles page. Once a shift has been processed it is locked from future edits by managers or by the system.

*The system skips the costing of these shift states until it is at-least pre-authorised.

Shift version details

To see exactly what makes up a particular version of the shift, click the View button. The Overview section shows the general details of the shift status as illustrated on the previous page. Below that are the following sections:

Loading breakdown

The loading breakdown shows the various segments that make up the shift. How the system splits up shifts into segments will depend on the staff's award.

Versions affected

This table will list all of the shift versions that were created due to this version being created. Other shifts within the staff's pay cycle could have been affected if a change to the shift you are looking at pushed future shifts into or out of overtime or other loadings.

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