We're here to help

Browse articles, help and advice to get the most out of Ento.

Unavailability

Have your casual employees let you know in advance when they can’t be scheduled.

Unavailability shows which casual employees can be scheduled, handling simple requests like ‘Willow can’t work next Friday’ to more complex instances such as ‘Willow has university every Tuesday morning for the next two months’.
By default  > Unavailability lists all pending requests, to make it easy to review and Approve or Reject requests. To view all Unavailability hit Search to include approved and other request statuses using the search filters.

Create Unavailability

To create a new unavailability request on your employees behalf, go to:

  • > Unavailability
  • Click the + Create new button at the top of the page

Then select:

  • employee name
  • Duration of unavailability – hours, day or multiple days
  • If hours, select hours of unavailability
  • Date/s affected
  • Frequency
  • Notes
  • Status – Pending, Approved, Rejected or Retracted
  • Notify staff of status change – Yes or no
  • Save

Unavailability Calendar

The Unavailability calendar shows both vacation and unavailability within the single view. This can be extremely useful when evaluating new vacation and unavailability requests during busy times of the year; so you can ensure you still have enough employee available.
Navigate the calendar using the < and > buttons. You can also switch between Month, Week and Day views. All time off requests are attached to a specific location through the employee they belong to.
Approved unavailability entries are white ringed in green. Other approved leave types such as vacation or personal leave are solid green, and other pending leave requests are yellow. Hovering over an unavailability or leave entry will display additional information including start date for that leave or unavailability series entry, and any notes.

 

Where to now?

Shift labels

Other related articles

Roster notes
Publishing a roster

Clocking in, requesting leave and more

New manager? Start here!

A closer look at how it all works

Quick answers to common questions

Get the most out of Ento

Popular topics

Create rosters, edit shifts, use fill-in finder, and learn about publishing and costing

In its simplest form, Ento is software that you and your staff can access over the Internet, via a web browser or one of our specially built apps

There are several ways you can capture time and attendance information for comparison against what was rostered.

There are three ways you can access your Staff area - the Website, iPhone or Android.

Capture and review data for staff clocking in and out before it’s sent to payroll. Here’s what you need to know.

Wondering how to set up Auto-recharge? Want to check your credit or renewal date? Making a one off payment? What is an Active staff member?

Create or update multiple records, or sync data from existing HR, payroll & POS systems using CSV templates for file imports

Find the answer to Frequently Asked Questions relating to this topic.

Hook directly into Xero and send through your Ento timesheets for an easy payroll process

Find the answer to Frequently Asked Questions relating to this topic.

Export your timesheet data in one easy file for direct import into MYOB AccountRight

Find the answer to Frequently Asked Questions relating to this topic.

Book a demo of Ento