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Browse articles, help and advice to get the most out of Ento.

General

I can’t remember my password…
Your password can be reset via the ‘Request new password’ link on the login page.
Ensure you’re logging into the correct login page:

One of my is not appearing on the Time Clock?
This is generally because the does not have a shift on a published schedule for that day OR someone has already clocked the shift in and out. Shifts will appear on the Time Clock 6 hours before they begin, and will disappear 6 hours after they end.

What’s the best view to schedule in?
We recommend building your schedule in ‘ view’, without assigning shifts to yet. This lets you put your business needs first.
Once this is done, head over to ‘ view’ and assign the shifts to your . This view will allow you to make sure your shifts are evenly distributed.  Once this is done, head over to ‘ coverage view’ for one final check that all your bases are covered.

What’s the fastest way to schedule?
We recommend creating new schedules ‘Based on previous’ rather than ‘From scratch’, then making needed adjustments from there. If your schedules are made up of a large amount of regular shifts, but a small amount of very fluid shifts, you can create a template schedule of the fixed shifts (for a date range in the future) and copy from that each time.

Clocking in, requesting leave and more

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Get the most out of Ento

Popular topics

Create rosters, edit shifts, use fill-in finder, and learn about publishing and costing

In its simplest form, Ento is software that you and your staff can access over the Internet, via a web browser or one of our specially built apps

There are several ways you can capture time and attendance information for comparison against what was rostered.

There are three ways you can access your Staff area - the Website, iPhone or Android.

Capture and review data for staff clocking in and out before it’s sent to payroll. Here’s what you need to know.

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Create or update multiple records, or sync data from existing HR, payroll & POS systems using CSV templates for file imports

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Hook directly into Xero and send through your Ento timesheets for an easy payroll process

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Export your timesheet data in one easy file for direct import into MYOB AccountRight

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