We're here to help

Browse articles, help and advice to get the most out of Ento.

Clocking in and out

Using the Time Clock and wondering how employees select a PIN, when shift tiles will appear, or how employees use their phones to clock in? Here’s the low down.

The Time Clock

The Time Clock page or application will show all shifts rostered for the current day. The scheduled  tile will appear at the top of the page at the start of the day 6 hours before the shift is scheduled to start, and will stay available to be clocked into until 6 hours after the scheduled shift end time.


The tiles to be clocked in are in the top row, and include:

  • employee  name
  • Their role
  • A profile picture (if their employee profile has one)
  • The scheduled start and end time
  • The green topped tiles show how long until the shift starts, or
  • The red topped tiles show how long since the scheduled shift start (if not yet clocked in)

To Clock In

To clock in all employees need to do is click on their tile.

Depending on the capture method chosen, the Time Clock will either ask for a PIN, or launch the camera to take a picture.

  • If using PIN –  the employee has not clocked in before, entering any 4 digit PIN will then set that as their PIN to use to clock in and out for all future shifts. PINs can be changed in the Ento Staff area or Employee app if required.
  • If using facial recognition – clicking a tile will launch the camera to take a picture. Once the employee can see their entire face they click ‘capture’ to take their picture. They will be clocked into their shift.

Clocked in tiles turn green and move to the centre row, ready to be used later to clock out.

To Clock Out

employees locate their tile in the middle section of the Time Clock page. Clicking their tile will ask again for their 4 digit pin or load the camera to have their photo taken. Depending on the company settings they may also be prompted:

  • To confirm the length of their break
  • To enter a shift note for their manager, which will display in the review timesheet section.

employees click the clock out button to complete the process.

Ento Employee app

employees may also be set to use GPS clock in and clock out. Rather than using a static computer or tablet to clock in, all they need do is open the app, and if they have a shift scheduled for that day, they will see the green CLOCK IN button.

Once they have clocked in the button will change to a red CLOCK OUT button, ready for clocking out at the end of the shift. No PIN is required, they just location services to be enabled on their device to record a GPS location.
When reviewing timesheets, if an employee's GPS icon is showing red and no location displaying when clicked, have employees follow these steps:

  • Check Location Services are enabled for their phone (for iPhones this is in Settings > Privacy and Location Services should be On)
  • Next confirm that Location Services are enabled for the Ento Employee app.
  • If not, have them reinstall the Ento Employee app, and the next time the employee uses the app to CLOCK IN, make sure employees know they will need to allow Ento to access their location while they are using the app.

If you’d prefer, you can require staff to enable location services to clock in/out via employee Permissions.

Want to see how employees will clock in and out using the Time Clock? Take a look at the training video below.

Where to now?

Timesheet area overview

Other related articles

Editing and authorising timesheets
Ending a Time Clock session

Clocking in, requesting leave and more

New manager? Start here!

A closer look at how it all works

Quick answers to common questions

Get the most out of Ento

Popular topics

Create rosters, edit shifts, use fill-in finder, and learn about publishing and costing

In its simplest form, Ento is software that you and your staff can access over the Internet, via a web browser or one of our specially built apps

There are several ways you can capture time and attendance information for comparison against what was rostered.

There are three ways you can access your Staff area - the Website, iPhone or Android.

Capture and review data for staff clocking in and out before it’s sent to payroll. Here’s what you need to know.

Wondering how to set up Auto-recharge? Want to check your credit or renewal date? Making a one off payment? What is an Active staff member?

Create or update multiple records, or sync data from existing HR, payroll & POS systems using CSV templates for file imports

Find the answer to Frequently Asked Questions relating to this topic.

Hook directly into Xero and send through your Ento timesheets for an easy payroll process

Find the answer to Frequently Asked Questions relating to this topic.

Export your timesheet data in one easy file for direct import into MYOB AccountRight

Find the answer to Frequently Asked Questions relating to this topic.

Book a demo of Ento